How we handle personal information

This policy explains what data we collect, why we collect it, and how we keep it secure.

Last updated

9 April 2026

Information we collect

We collect information you share with us directly, such as your name, email address, and any notes you provide about your style preferences or schedule. We may also receive appointment details from authorised assistants.

When you browse the site, we collect limited technical data such as device type and pages viewed. This helps us improve the website experience.

How we use your information

To respond to enquiries and schedule sessions.
To deliver styling services and follow-up support.
To maintain internal records for client care.
To improve the quality and accessibility of our website.

Sharing and disclosure

We do not sell personal data. We only share information with trusted service providers who support scheduling, secure file storage, or accounting. Each provider is bound by confidentiality and data protection commitments.

International transfers

If we work with partners outside the UK, we ensure appropriate safeguards are in place before data is transferred.

Your rights

You may request access to your personal data, ask for corrections, or request deletion where appropriate. To make a request, email [email protected].

Retention

We keep client records only as long as needed for service delivery and legal obligations. Records are reviewed annually.